Communications service providers (CSPs) are under increasing pressure to maximize bandwidth, speed, and network availability to satisfy customer needs — without passing rising construction and maintenance costs onto their customers. Having a physical network inventory (PNI) management system that integrates with existing OSS/BSS infrastructure is one way that CSPs are optimizing their networks and maximizing their returns.
For telecommunications providers, managing cellular backhaul and bandwidth as more subscribers adopt data phones is an everyday challenge. Understanding what areas of the network are under the greatest stress is the first step to solving this problem. SpatialSUITE® easily integrates with existing network monitoring software, such as logical network inventory platforms, so that network engineers understand the demands being placed upon their network infrastructure. Often, it is determined that existing copper networks can no longer handle the traffic. Whether managing copper or fiber networks, having a network engineering and modeling tool to accurately lay out and analyze the network assets becomes critical to putting together an expansion plan. When building a new network, as is the case with Australia's FTTP initiative, SPATIALinfo's® software suite carefully manages assets from the network planning and design phase through to construction by tracking each element of the network as it's built. As each phase of the network goes live, SPATIALinfo's software enables access to the exact digital network maps that the network design engineers use, thereby allowing field technicians to connect residences and businesses to the network promptly as well as address network issues quickly and accurately.
As competition heats up among CSPs providing bundled services, it becomes critical to have a tool to target residential and commercial customers to increase subscriber counts. That means having a PNI management system that integrates with existing BSS data to help sales, marketing, and customer service professionals up-sell services and create targeted marketing campaigns within defined regions. SpatialWEB® leverages the data that lies in the spatialSUITE data model to create accurate serviceability reports and maps so that new customers can be added within seconds when they call and costly exploratory truck rolls are dramatically reduced. In some cases, cable service providers may find that new network extensions may be needed to service new subdivisions or network areas with high traffic. In this case, spatialNET® helps network engineers analyze existing dark fiber routes or determine the most cost-effective paths to build new network. Being able to quickly and accurately leverage the potential of their network is the reason that more than 50% of North American cable providers choose the spatialSUITE to manage their networks.
Other Broadband Service Providers
A new breed of communication service providers has emerged to compete with traditional telcos and cable companies. They share the same objective; to provide the fastest and most cost effective broadband services possible. Passive optical networks (PONs) are playing a major role in facilitating this objective. Managing the cost of planning, designing, and building green field fiber networks is critical to be able to turn a profit in low-density population areas. SpatiallSUITE solutions manage the construction and maintenance costs of modern passive optical networks. The objective is to manage construction costs efficiently while installing new network as quickly as possible, such that every resident and business no matter where they reside, whether in the UK, Australia, Brazil or elsewhere, can have access to affordable high-speed data services.